Privacy policy
This privacy policy was last updated on January 14, 2023.
Protecting your personal information is one of our top priorities. This Statement of Privacy applies to Mossberry Woods LLC and governs the company’s data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Mossberry Woods LLC include "we", "us", "our“, Company” or “Mossberry Woods”. The Mossberry Woods LLC website is an ecommerce site. By using the Mossberry Woods LLC website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, if you create an account on the Mossberry Woods website or submit a review of our products, we may collect personally identifiable information, such as your, first and last Name, e-mail Address, phone number.
If you make a purchase on the Mossberry Woods website we will collect billing information such as billing address, mailing address, credit card information. This information is collected from you in and used to provide products or services to you to fulfill our purchase contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. This information is shared with our processors in order to collect and fulfill orders.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Mossberry Woods. This information can include your IP address, browser type and user agent, domain names, cookies, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to aggregate general statistics regarding the use of the Mossberry Woods website.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:
(a) Registering for an account;
(b) Submitting a product review;
(c) Entering a sweepstakes or contest sponsored by us or one of our partners;
(d) Signing up for special offers from selected third parties;
(e) Sending us an email message through your email software or by using our website contact form.
(f) Submitting your credit card or other payment information when ordering and purchasing products and services.
(g) When purchasing a product in person at a craft market, pop up or storefront.
To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
E-mail Communications & Opting Out
From time to time, Mossberry Woods LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication if you have opted in and expressed consent to receiving such communication from Mossberry Woods LLC either by signing up for email communications on the website or through verbal consent to an authorized Mossberry Woods LLC representative on the phone or in person.
If you would like to stop receiving email marketing or promotional communications from Mossberry Woods LLC, you may opt out of such communications by Clicking on the UNSUBSCRIBE link in the email, or by visiting your account page on the Mossberry Woods website.
SMS (Text messaging) Communications & Opting Out
From time to time, Mossberry Woods LLC may contact you via SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication if you have opted in and expressed consent to receiving such communication from Mossberry Woods LLC either by signing up for SMS communications on the website or through verbal consent to an authorized Mossberry Woods LLC representative on the phone or in person.
If you would like to stop receiving these text messages from Mossberry Woods LLC, you may opt out of such communications by replying to the text message with the word "STOP".
Minors
Mossberry Woods LLC does not knowingly collect personally identifiable information from children who are the age of thirteen (13 years old) or younger. If you are thirteen or younger, you must ask your parent or guardian for permission to use this website.
Using your Personal Information
Mossberry Woods LLC collects and uses your personal information to operate and deliver the products and services you have requested. Mossberry Woods LLC may also use your personally identifiable information to inform you of other products or services available from Mossberry Woods LLC and its affiliates.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Sharing Information with Third Parties
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Mossberry Woods LLC does not sell, rent or lease its customer lists to third parties. We may store your data on servers provided by third party hosting vendors or service providers with whom we have contracted.
Mossberry Woods LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services for Mossberry Woods LLC, and they are required to maintain the confidentiality of your information.
Mossberry Woods LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mossberry Woods LLC or the website; (b) protect and defend the rights or property of Mossberry Woods LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of Mossberry Woods LLC, or the public.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications about Mossberry Woods products and services that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Use of Cookies
The Mossberry Woods LLC website may use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Mossberry Woods LLC pages, or register with Mossberry Woods LLC site or services, a cookie helps Mossberry Woods LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mossberry Woods LLC website, the information you previously provided can be retrieved, so you can easily use the Mossberry Woods website features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mossberry Woods website services. Cookies that may be stored in your browser include:
Cookies Necessary for the Functioning of the Store
| Name | Function |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Cookies Used for Reporting and Analytics
| Name | Function |
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Links
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Mossberry Woods LLC secures your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please visit our CCPA opt out page. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any third-party service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Changes to this Statement
Mossberry Woods LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Mossberry Woods LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Mossberry Woods LLC has not adhered to this Statement, please contact Mossberry Woods LLC at:
Mossberry Woods LLC
207 Doris Avenue
Vestal, New York 13850
Email Address: hello@mossberrywoods.com
Telephone number: 607-205-0298
